Contact Britain by Window

Suggest a correction

Include the address of the guide and the sentence or section that needs attention. A link to the railway, station, attraction or other primary source is especially useful when the issue concerns a route, ticket condition or access arrangement. Explain the proposed change in plain language so that the relevant advice can be compared with the source.

For a window-side correction, give the direction of travel and the named landmark. If the train changed direction during the journey, say where that happened. The physical side of a carriage and the side facing forwards can become different after a reversal, so those details help identify whether the route advice or its wording needs changing.

Share a planning suggestion

A useful suggestion can identify a station stop, a clearer transfer or a missing operator link. Give the route and destination, with an official page where available. Describe the part of the day that would benefit from the extra detail; there is no need to include private booking references, payment information or another traveller’s personal details.

For access questions, describe the information that is missing from the guide, but arrange assistance directly with the operator. The train, station and intended travel date can affect the boarding plan, and the operator is the right place to confirm those arrangements before buying other travel or accommodation.

Find the right information

The editorial policy explains how the guides are researched and how window preferences are presented. The updates and corrections page records material changes. Each journey guide includes its sources and official planning links, while the privacy page explains local saved journeys and external websites.

If the question is about an existing railway booking, use the operator’s contact details on the confirmation. This site’s contact route is for its editorial content and trip-planning presentation, helping keep the enquiry with the organisation able to address it.